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Upgrade from CallSwitch to CallSwitch One
posted 18th February 2025
Key Improvements Over CallSwitch
More Features in Every License Tier
Every license level in CallSwitch One has been enriched with additional features, ensuring businesses get even more value from their investment.
Enhanced Migration Tools
Worried about migrating? CallSwitch One simplifies the process with:
- Automated migration tools that bring over users, numbers, call routes, IVR menus, and more
- The ability to schedule migrations during off-hours to avoid disruption
- One-click integration setup for an effortless transition
Expanded Integration Capabilities
CallSwitch One offers a more extensive range of integrations, making it easier to connect with your existing systems. Even if custom integrations are required, the open API ensures flexibility and ease of development.
Addressing Common Concerns
"I don’t have time to manage the migration."
Migration is seamless with our automated tools. Your setup, including users and call routes, is transferred efficiently, with no manual effort required.
"I’m worried about trusting a new platform."
CallSwitch One has been rigorously tested with over 35,000 daily active users, ensuring a reliable and robust experience.
"Will my integrations carry over?"
While some integrations will need to be reconfigured, the new one-click integration setup makes it easier than ever before to get back up and running.
As technology evolves, so do the solutions that power businesses. Upgrading from CallSwitch to CallSwitch One offers a significant leap forward in unified communications, ensuring that your organization remains at the cutting edge of efficiency, reliability, and cost-effectiveness. This article outlines the key benefits of making the switch and why CallSwitch One is the ultimate upgrade for your communication needs.
Why Upgrade to CallSwitch One?
CallSwitch One is more than just an improved version of CallSwitch; it is a purpose-built, cloud-native UCaaS platform designed to enhance your business communications while maintaining the reliability and features you’ve come to trust. Here’s why you should make the move:
1. Fully-Featured Unified Communications
CallSwitch One brings all your communication needs under one roof with:
- VoIP phone system
- Voice and video meetings
- Instant messaging and SMS functionality
- Management analytics and wallboards
- White-label reseller dashboards for partners
2. Purpose-Built Infrastructure
Built on Google Cloud Services’ global data center network, CallSwitch One ensures unparalleled uptime, security, and scalability. This means:
- Robust cloud-native architecture
- High availability and performance
- Seamless scalability for growing businesses
3. Inclusive Features and Bundled Minutes
Unlike traditional VoIP services with hidden fees, CallSwitch One provides comprehensive features at transparent pricing. With improved licensing, businesses receive more features at competitive price points, ensuring excellent value.
4. No Hidden Charges
Say goodbye to surprise costs. CallSwitch One includes all core applications and features in a simple, predictable pricing model. You get:
- Unlimited hunt groups, call queues, and call routes (CallSwitch One Pro)
- Drag-and-drop call flow builder for easy customization
- Instant order provisioning without the need for server setups
What Stays the Same?
While CallSwitch One introduces numerous enhancements, all the core functionalities of CallSwitch remain intact. Users can expect:
- Single sign-on support with Microsoft and Google integration
- Bulk SMS capability for up to 20,000 recipients within the platform
- OpenAPI and webhook library for seamless third-party integrations
- Improved integration management via a single dashboard
- Instant number selection and ordering, with various number options available