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Medi-Cloud, powered by Linc Telecom, is designed to streamline communication in healthcare environments, ensuring efficiency, accessibility, and reliability. Our innovative telephone solutions empower medical practices with advanced call handling, remote capabilities, and seamless integrations, making patient interactions smoother than ever.
Reduce patient frustration and long wait times with our intelligent Queue Buster. Callers can request a call back, ensuring they receive timely assistance without staying on hold.
Never miss an important patient call. Our system eliminates busy tones and ensures unlimited scalability, so your practice remains accessible at all times.
Prioritize vulnerable patients and urgent calls with intelligent routing. Our system ensures that critical cases receive immediate attention.
Optimize call flows with smart routing, directing patients to the right department or personnel without unnecessary delays.
Standardize patient interactions with tailored reception scripts, ensuring a professional and consistent communication experience.
Enable seamless remote working and virtual consultations with Microsoft Teams integration, keeping your staff connected and efficient.
Built to meet the rigorous demands of NHS practices, our system is tested and proven for high performance in healthcare settings.
Support flexible work arrangements with cloud-based telephony that allows staff to manage calls from anywhere.
Medi-Cloud transforms healthcare communication, enhancing efficiency and ensuring no patient is left unheard. Upgrade your practice with cutting-edge telephony solutions today!
Compatible with EmisWeb, SystmOne, and Vision, Patient Care Navigator is designed to integrate seamlessly into your existing workflow. As part of the Linc Telecom phone system, it's the only NHS-approved automated appointment booking solution, available in multiple languages to enhance accessibility and reduce digital exclusion.
With over 70% of patient interactions happening over the phone, Patient Care Navigator reduces call volume, freeing up staff to focus on patients who need the most support. Empower your patients. Support your team. Optimise your practice.
Patient Care Navigator powered by Linc Group enables GP practices to offer patients the ability to book, check, change and cancel appointments 24/7 while also signposting to external services if required. The software can work alongside a new cloud-based telephone service or added to an existing onsite or cloud based telephone service, as well as all primary clinical databases; EMIS, SystmOne and Vision. This means patient access can be improved upon seamlessly while meeting the GP contract requirements.
Key benefits of Patient Care Navigator: