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Reliable & Smart Dental Practice Telephone Systems

posted 11th February 2025
Key Features of Our Dental Phone Systems
- Patient Management Integration - Seamlessly connects phone systems with your patient CRM, providing instant access to patient files during calls for a personalised experience.
- Automated Appointment Reminders – Reduce no-shows with SMS and voice reminders.
- VoIP & Cloud-Based Solutions – Reliable, cost-effective, and scalable phone systems.
- Custom Call Routing – Direct calls to the right team members for better patient support.

- Missed Call Tracking - Keeps a log of missed calls, allowing you to quickly follow up and reduce missed opportunities.
- Audio Branding - Replaces generic hold tones with custom messages, improving caller retention and offering promotional opportunities.
- Smart Patient Wi-Fi - Provides free Wi-Fi to patients while collecting valuable data for targeted marketing and engagement.
- Improved Efficiency - Streamlines communication between multiple practices with cloud-based solutions for greater flexibility.
At Linc Group, we specialise in providing cutting-edge Dental Practice Telephone Systems designed to enhance communication, improve efficiency, and support seamless patient interactions. Our solutions integrate effortlessly with Software of Excellence and Dentally, ensuring a streamlined experience for both your team and your patients.
Connect your Practice's Phones with Your Computer System
Integrate your practice’s phone system with your computer for instant access to patient management software (CRM). With patient files appearing automatically when they call, you can save time on every interaction while delivering a more professional and personalised experience.
Seamless Integration with Leading Dental Software
Our telephone systems are built to work in perfect harmony with Software of Excellence and Dentally, offering features that help your practice run more smoothly. Enjoy automatic patient record retrieval, click-to-call functionality, and seamless appointment reminders, reducing missed appointments and improving overall patient satisfaction.
How It Works for Inbound Calls
Linc Telecom phone systems seamlessly integrate with third-party software. When a patient calls, the system instantly searches your database. If a match is found, your receptionist is notified with the patient’s name before answering the call. Most dental practice software then enables a one-click pop-up of the patient’s records, allowing quick appointment management without needing to ask for their address or date of birth.
How It Works for Outbound Calls
If your software has a built-in phone icon, just click the button to dial a patient. If not, you can easily highlight any phone number on your screen and press a customizable key (like F10) to make the call directly from your handset. We’ll handle the setup for you.
Why Choose Linc Group?
With years of experience supporting dental practices across the UK, we understand the unique needs of your business. Our expert support team ensures your phone system is always running optimally, allowing you to focus on patient care while we handle your communications.
Upgrade your dental practice with a modern, fully integrated telephone system today. Contact Linc Group to discuss how we can enhance your practice’s communication and efficiency.