Upgrade from CallSwitch to CallSwitch One

Upgrade from CallSwitch to CallSwitch One

posted 18th February 2025

Posted 2 months ago

By Dean Stewart

News

Key Improvements Over CallSwitch

More Features in Every License Tier

Every license level in CallSwitch One has been enriched with additional features, ensuring businesses get even more value from their investment.

Upgrade from CallSwitch to CallSwitch One

Enhanced Migration Tools

Worried about migrating? CallSwitch One simplifies the process with:

  • Automated migration tools that bring over users, numbers, call routes, IVR menus, and more
  • The ability to schedule migrations during off-hours to avoid disruption

  • One-click integration setup for an effortless transition

Expanded Integration Capabilities

CallSwitch One offers a more extensive range of integrations, making it easier to connect with your existing systems. Even if custom integrations are required, the open API ensures flexibility and ease of development.

As technology evolves, so do the solutions that power businesses. Upgrading from CallSwitch to CallSwitch One offers a significant leap forward in unified communications, ensuring that your organization remains at the cutting edge of efficiency, reliability, and cost-effectiveness. This article outlines the key benefits of making the switch and why CallSwitch One is the ultimate upgrade for your communication needs.

What to Expect from the Upgrade to CallSwitch One

CallSwitch One is more than just an improved version of CallSwitch; it is a purpose-built, cloud-native UCaaS platform designed to enhance your business communications while maintaining the reliability and features you’ve come to trust. Here’s why you should make the move:

1. Fully-Featured Unified Communications

CallSwitch One brings all your communication needs under one roof with:

  • VoIP phone system
  • Voice and video meetings
  • Instant messaging and SMS functionality
  • Management analytics and wallboards

2. Purpose-Built Infrastructure


Built on Google Cloud Services’ global data center network, CallSwitch One ensures unparalleled uptime, security, and scalability. This means:

  • Robust cloud-native architecture
  • High availability and performance
  • Seamless scalability for growing businesses

3. Inclusive Features and Bundled Minutes


Unlike traditional VoIP services with hidden fees, CallSwitch One provides comprehensive features at transparent pricing. With improved licensing, businesses receive more features at competitive price points, ensuring excellent value.

4. No Hidden Charges

CallSwitch One includes all core applications and features in a simple, predictable pricing model. You get:

  • Unlimited hunt groups, call queues, and call routes (CallSwitch One Pro)
  • Drag-and-drop call flow builder for easy customization
  • Instant order provisioning without the need for server setups


What Stays the Same?


While CallSwitch One introduces numerous enhancements, all the core functionalities of CallSwitch remain intact. Users can expect:

  • Single sign-on support with Microsoft and Google integration
  • Bulk SMS capability for up to 20,000 recipients within the platform
  • OpenAPI and webhook library for seamless third-party integrations
  • Improved integration management via a single dashboard
  • Instant number selection and ordering, with various number options available

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